Support

If you need a completely new Ghost theme from scratch, choose Theme Development.

If you want edits, refinements, new components, or improvements to your existing theme, choose Theme Customization.

If your goal is hosting your own Ghost server, choose Self-Hosted Ghost Setup.

Every service includes its own support window:

Ready-Made Theme Purchase: 6 months

Theme Development: 12 months

Theme Customization: 1–3 months (depending on the level of work)

Self-Hosted Setup: 1 month

Support covers minor fixes, questions, and ensuring everything continues to run smoothly.

Your new server is delivered fully installed, secured, optimized, and production-ready.

If you’re moving from an existing Ghost site, your posts, tags, authors, pages, and settings can be safely migrated without data loss. I assist with the migration process.

No — nothing is deleted. If you're coming from an existing Ghost site, your content can be safely transferred to the new installation.

If you are using a custom theme, I also help reinstall it on the new server.

All Hedwik themes are actively maintained. They remain compatible with future Ghost CMS versions and receive improvements regularly.

Themes are typically updated within 1 week after major Ghost CMS releases to ensure compatibility.

Yes — animations, components, dynamic pages, membership UI, search, filters, or any specific layout can be added.

Extra features beyond the base scope are delivered with an additional quote.

Yes. Ongoing maintenance can be requested anytime. This includes improvements, updates, speed optimization, feature additions, or long-term theme care.

Yes. Your theme’s layout, typography, and structure are shared for review before coding starts to ensure full alignment with your vision.

Yes — all themes are built with clean code, minimized assets, optimized images, and Ghost-friendly structure. They typically achieve 90–100 PageSpeed scores.

Yes. Your server is delivered with configured SSL, firewall rules, hardened Ghost setup, and performance tuning.

You also receive guidance on safe long-term maintenance.

Support requests are typically answered the same day — often within hours.

All payments are made through Lemon Squeezy, supporting PayPal, credit cards, Google Pay, US bank accounts, and Alipay.

A standard license covers one domain. For multi-site usage, contact me for an extended license.

Yes — the design and development process includes reasonable revisions to ensure a perfect result.

Any launch-blocking issue is resolved quickly — usually within 1 business day.

Refunds are only possible in cases of accidental platform mismatch — for example, if you purchased a Ghost theme thinking it was for WordPress or another CMS.

For all other purchases, refunds are not available because invoices are generated instantly by Lemon Squeezy and a tax obligation is created immediately. Once the invoice is issued, the payment cannot be reversed.

If you made a platform mistake, contact me and I’ll review your case as quickly as possible.